Last Updated: January 2025 — Please read this policy carefully before using the platform.
Bdt 12000 - When you create an account, we collect your name, email address, mobile number, and date of birth. National ID or passport details may also be requested for identity verification. For financial transactions, bank account or mobile banking numbers are collected, but this information is used solely for payment processing. When you use our platform, your device type, browser information, IP address, and usage patterns may be recorded automatically. This technical data helps us improve our service quality and ensure security. We never collect unnecessary personal information without your consent.
The information you provide is primarily used for account management, payment processing, and customer service. We may use your data to personalize your gaming experience and inform you about relevant offers. Data is also processed for fraud prevention, account security, and fulfilling legal obligations. Anonymized statistics may be used for technical development and service quality analysis, in which your identity is never revealed. If you do not wish to receive promotional communications from us, you can opt out at any time by contacting our support team. We never sell or rent your information to third parties.
Bdt 12000 shares your personal information with third parties only in limited and specific circumstances. Necessary information may be shared with trusted financial service providers for payment processing, and they are bound by strict confidentiality agreements. In response to lawful requests from law enforcement or regulatory authorities, we may disclose information in compliance with our legal obligations. Technology service providers for our platform (such as server hosting) are given access only to the data strictly necessary for operating their services. Your information is never shared externally for any marketing or advertising purpose. We are committed to upholding data protection standards with all our partners.
All your personal information is stored on encrypted, secure servers. We use industry-standard SSL encryption and security protocols to protect your data from unauthorized access. Data is retained for as long as your account is active and for any period required by legal obligations. After account closure, we delete or anonymize your data within the applicable timeframe in compliance with relevant laws. Our security team regularly reviews systems and takes prompt action to identify and address any potential risks. We are committed to maintaining the highest standards of data protection.
You can view and update the personal information stored in your account at any time. You have the right to request corrections to inaccurate or outdated information, and we will action such requests as promptly as possible. In certain circumstances you may request deletion of your data, though some information may need to be retained for a set period due to legal obligations. To stop receiving promotional emails or messages, please contact our support team. For any complaints or questions regarding your data, reach out through our support channels and we will endeavor to respond within 72 hours. Your privacy is our highest priority.
We reserve the right to update this privacy policy, in part or in full, at any time. For significant changes, a notice will be posted on the platform and the updated date will be shown at the top of the page. Continued use of the platform after any changes will be considered acceptance of the new policy. We therefore recommend visiting this page regularly to stay informed of the latest updates. If you have any questions about the privacy policy, please contact our support team — we are always ready to help. Our email: [email protected].